Transportation and delivery

Aromatherapy Candle Shipping and Delivery Policy

Thank you for your interest in our aromatherapy candles and your purchase. To ensure a smooth and pleasant shopping experience, here is our shipping and delivery policy:

1. Free Shipping within the United States:
We currently offer free standard shipping for all orders within the United States. Delivery times will vary based on your specific location and order processing times.

2. International Shipping Costs Consultation:
For customers outside the United States, we ask you to inquire about shipping costs separately. Due to variations in international shipping costs, we cannot provide a unified international shipping fee. Please contact our customer service team before checkout; they will provide you with detailed shipping cost information and ensure you have a clear understanding of the entire delivery process.

3. Delivery Times:
Delivery times will vary based on your specific location, chosen shipping method, and order processing times. Please carefully read the estimated delivery times provided on the product page before placing your order, and choose a shipping method that suits your needs during checkout.

4. International Duties and Taxes:
For international orders, customs duties or other taxes may apply. These costs are the responsibility of the buyer. Please inquire about the relevant policies in your country before placing an order to avoid any potential inconvenience.

5. Shipping Insurance:
We provide basic shipping insurance for all orders to ensure the safety of the products during transit. If you notice any damage upon receiving the goods, please contact our customer service team immediately, and we will assist you in resolving the issue.

We are committed to providing you with high-quality products and excellent service. If you have any questions or need assistance with our shipping and delivery policy, please feel free to contact our customer service team. Thank you for your understanding and support.

Wishing you a delightful shopping experience!

Customer Service Team

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